Contact Sound Devices
Stay up to Date
To be placed on Sound Devices' general mailing list, provide us your contact information below. You will be notified of firmware releases for the product line you are interested in.
Note: For support inquiries about a specific product, please instead use the Support Inquiry form.
On the Web
Follow us on the web at Twitter and Facebook.
Technical Support and Product Inquiries
Contact our support department for pre- and post-sales support inquiries. For online and email inquiries, Sound Devices will contact you within one business day.
Online: Support Inquiry form. Enter your product information, support inquiry and contact details. A case will automatically be generated.
E-mail: support@sounddevices.com
Telephone: 800-505-0625 (Toll-free, inside the U.S.), or +1 608-524-0625 extension 300 (Outside the U.S.).
Web Site Comments and Suggestions
Send comments and suggestions about this web site to our webmaster at webmaster@sounddevices.com.
Headquarters and Manufacturing Facility
Sound Devices, LLC
300 Wengel Drive
P.O. Box 576
Reedsburg, Wisconsin 53959 USA
Phone: +1 (608) 524-0625
Fax: +1 (608) 524-0655
Madison Design and Support Office
Sound Devices, LLC
8025 Excelsior Drive STE 5
Madison, WI 53717
Hours of Operation
Regular business hours are Monday – Friday, 8:30 to 17:00 U.S. Central Time (GMT-6).
Reseller, Distributor, and General Sales Inquiries
Sound Devices resellers may E-mail purchase orders to orders@sounddevices.com. General sales inquiries should be directed to sales@sounddevices.com.
Marketing Materials
Send inquiries concerning Sound Devices' marketing material to info@sounddevices.com.
Sound Devices provides a directory of full-resolution product images and supporting material on the Marketing Download Page.
E-Mail and Spam Information
Due to an extraordinarily high level of spam e-mail, Sound Devices has reluctantly increased the strength of our e-mail spam filters. In some instances valid e-mail sent to a Sound Devices e-mail address can unintentionally be filtered and rejected. In most (not all) instances, the sender of filtered e-mail will receive a notification that the recipient address does not exist. Please note that for critical communication, contact Sound Devices by telephone or fax.
