Contact Sound Devices

Stay up to Date

To be placed on Sound Devices' general mailing list, provide us your contact information below. You will be notified of firmware releases for the product line you are interested in.

Note: For support inquiries about a specific product, please instead use the Support Inquiry form.







On the Web

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Technical Support and Product Inquiries

Contact our support department for pre- and post-sales support inquiries. For online and email inquiries, Sound Devices will contact you within one business day.

Online: Support Inquiry form. Enter your product information, support inquiry and contact details. A case will automatically be generated.

E-mail: support@sounddevices.com

Telephone: 800-505-0625 (Toll-free, inside the U.S.), or +1 608-524-0625 extension 300 (Outside the U.S.).

Web Site Comments and Suggestions

Send comments and suggestions about this web site to our webmaster at webmaster@sounddevices.com.

Headquarters and Manufacturing Facility

Sound Devices, LLC
300 Wengel Drive
P.O. Box 576
Reedsburg, Wisconsin 53959 USA
Phone: +1 (608) 524-0625
Fax: +1 (608) 524-0655

Madison Design and Support Office

Sound Devices, LLC
8025 Excelsior Drive STE 5
Madison, WI 53717

Hours of Operation

Regular business hours are Monday – Friday, 8:30 to 17:00 U.S. Central Time (GMT-6).

Reseller, Distributor, and General Sales Inquiries

Sound Devices resellers may E-mail purchase orders to orders@sounddevices.com. General sales inquiries should be directed to sales@sounddevices.com.

Marketing Materials

Send inquiries concerning Sound Devices' marketing material to info@sounddevices.com.

Sound Devices provides a directory of full-resolution product images and supporting material on the Marketing Download Page.

E-Mail and Spam Information

Due to an extraordinarily high level of spam e-mail, Sound Devices has reluctantly increased the strength of our e-mail spam filters. In some instances valid e-mail sent to a Sound Devices e-mail address can unintentionally be filtered and rejected. In most (not all) instances, the sender of filtered e-mail will receive a notification that the recipient address does not exist. Please note that for critical communication, contact Sound Devices by telephone or fax.