Sound Devices
SupportTech Notes
The 788T’s drives are formatted with the FAT32 file system, which is limited to a maximum possible file size of 4 GB minus 1 byte. To work with the limitations of FAT32, the 788T “splits” the files into 4 GB (or smaller) files when continuously recording, based on the menu selected in the recorder. (more…)
The following is a list of approved storage devices for use with PIX 220(i), PIX 240(i) video recorders. The specific mechanisms and drives below have been extensively tested by Sound Devices. This list is regularly updated as new drives are tested.
Sound Devices CL-WiFi hardware uses the 2.4 GHz WiFi spectrum for data connectivity. In some environments, interference can cause connection issues between the 788T/CL-WiFi hardware and iOS devices running the CL-WiFi app. Follow the steps below to improve performance of the connection. (more…)
Sound Devices has investigated reports from 788T users in the UK who have experienced reduced RF range when using a 788T together with Audio Limited wireless in a bag. With the cooperation of Audio Limited, Sound Devices performed an RF analysis of this issue. The main cause of reduced range was found to be RF radiation coming from cables without their connector’s shell grounded plugged into XLR inputs 1-4 of the 788T. Input channels 5-8 (TA3 inputs) and their cables were shown to have no effect. (more…)
Sound Devices extensively tests removable recording media with the 788T Recorder. The cards listed below have been tested and have successfully passed benchmark testing with these products.
Please note that significant performance variations can occur, even among the the same model and lot of memory card. (more…)
With the new Mac OS 10.8 (Mountain Lion), Apple has introduced a new security model. By default, users are only able to install applications downloaded from the App Store or applications that have been authenticated by Apple. Wave Agent is not an authenticated application, so extra steps are required for installation. (more…)
The PIX 240 can be triggered to record and stop based on external timecode. This is useful in applications where other forms of triggering might not be available (SDI flags, LANC control, switch closure). Prior to version 1.08 firmware, when Timecode/Sync > Timecode Mode was set to External, it was necessary to stamp files recorded on the PIX 240 with the external timecode value. This behavior was changed in version 1.08 so that it is now possible to trigger recording from external rec-run timecode while stamping files with a different timecode (freerun, for example). This is beneficial in situations where rec-run timecode from a camera is the only available method for triggering the PIX 240 to record, but it is still desired to stamp the files recorded on the PIX 240 with a freerun timecode value. (more…)
A new version of Wave Agent is available for Mac and Windows. (more…)
The CL-WiFi application (v1.02) for Apple iOS has been updated to operate properly with iOS version 5. This new revision is available for current users by going into the iOS App Store and searching for updates. Version 1.02 also corrects several other minor bugs. (more…)
Revision 1.4 firmware for the 552 is now available for download. This new revision includes new transport control code and the ability to save and load user settings to internal memory (without the use of an SD card). Firmware updates for the 552 require an SD card and a card reader to transfer the firmware file. Detailed instructions and complete details on features and changes are on the download page.
Wave Agent software has been updated to revision 1.16. This new version addresses an iXML change that Wave Agent made to files it updated. The change caused WAV files to be unimportable in certain software applications.
Download the latest revision of Wave Agent from the following link
Click on the image below to view a brief screencast of how a multi-track WAV file appears in the new Final Cut Pro X.
Since its release, Sound Devices has received a wide range of questions about the CL-WiFi control software for the 788T. Below are a few of most common ones.
Firmware revision 2.13 is now available for immediate download and installation. 2.13 is highly recommended for all 788T users and corrects a critical, low-level bug in 2.10 which could cause audible artifacts in recorded audio.
Download 2.13 for the 788T here.
Firmware revision 2.10 for the 788T has been removed from availability. This is due to a reported behavior of audible artifacts in recorded material and the possibility of a connected CL-8 and CL-9 becoming temporarily unresponsive. Firmware revision 2.03 does not exhibit this behavior and units running 2.10 should be reverted to 2.03 if this behavior is experienced. When a resolution is available, new firmware will be made available to re-introduce the features and fixes present in 2.10. (more…)
Firmware revision 2.66 for the 702, 702T, 722, 744T Digital Recorders is now available for download. This update addresses a bug in which the recorder’s drive(s) would would not properly mount when connected via FireWire to Mac OS X 10.6 (Snow Leopard).
788T firmware revision 2.10 introduces the ability to link multiple 788T recorders for simultaneous, synchronous recording. It also allows linking the 788T with other Sound Devices 7-Series recorders including the 702, 702T, 722 and 744T. This is ideal for applications requiring higher track counts or synchronized backups. (more…)
Wave Agent version 1.15 is now available for download. This new version adds the following:
Downloading and installing will update any previous Wave Agent installation.