PIX-CADDY and PIX-CADDY 2 – Important Recall Information
Sound Devices is taking an aggressive, preventative step and recalling specific PIX-CADDY and PIX-CADDY 2 units shipped in 2012.
- The PIX-CADDY and PIX-CADDY 2 units in question may cause data loss or cause the connected drive to be unrecognized by the PIX Recorder after connecting to the Firewire 800 port.
- PIX-CADDY 2 units may not function as specified when connected to a SATA III drive and used in conjunction with the PIX-DOCK.
Only PIX-CADDY and PIX-CADDY 2 units having serial numbers starting with JW02 are subject to recall. No additional units are involved.
Warning: If using a PIX-CADDY or PIX-CADDY 2 with serial numbers starting with JW02, do not use the Firewire 800 connection as it may result in data loss.
For units sold within the USA, contact Sound Devices directly. For units sold outside the USA, contact your local Sound Devices Distributor.
Replacement stock will be available worldwide on or before November 30, 2012.