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Sound Devices, LLC - Portable, Professional Audio

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Sound Devices support staff is ready to assist you with your product questions and servicing needs. There are several ways to contact us.

Sound Notes

This searchable archive of technical notes, articles, and how-to's is updated regularly. Browse by category or subscribe to the RSS feed to receive the latest Sound Notes articles. Many questions can be answered here.

Enter Support Request Directly

We love to talk and coorespond with our customers. Please use the form below to submit a question, problem, service request, or possible product bug to Sound Devices' Tech Support team. You may also send an e-mail to support@sounddevices.com, or contact us by phone toll-free (U.S.) at (800) 505-0625 or (outside the U.S) +1 (608) 524-0625.

Name:
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Please describe the condition, problem, or request in detail:
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Support requests entered in the form above are directly entered into our support management system. You will receive an auto-generated e-mail with a "case" number. If a product requires servicing, that case number will also be the return authorization (RA) number. Sound Devices use case numbers to simplify tracking inquiries and service requests. Please note that an e-mail address and a brief question or description are required in the form. As always, Sound Devices is committed to maintaining the privacy of our valued customers.