"What is that sticky white pad in my SpeedDrive?"

Every SpeedDrive enclosure comes with a gap-pad, a thermally conductive cushion that helps dissipate heat.

Do not remove the gap-pad when installing the mSATA SSD into the SpeedDrive enclosure, or at any other point.

  • ProRes 4k video recording produces an extremely high data rate which produces quite a bit of heat no matter what recording medium is used.
  • The SpeedDrive enclosure is expressly designed to wick the heat away from the SSD via its thermally conductive gap-pad and heat sink.
  • Though the SpeedDrive can be very warm to the touch, this is by design. It keeps the SSD as cool as possible.
  • When operating in very hot environments, the PIX-E monitors will display an alert if the mSATA drive is approaching maximum operating temperatures. These alerts may appear more frequently if the gap-pad is removed.

For these reasons, Sound Devices Customer Support strongly recommends that you do not remove the gap-pad.

Through collaboration with third-party companies—Ambient Recording & Lockit Network GmbH, and Timecode Systems & PureBlend Software—Sound Devices supports wireless remote control of any 6-Series mixer (688, 664, and 633) via web-based and iOS mobile devices. Remote control of the mixers is also supported by connecting these systems to the Sound Devices CL-12 liner fader controller.

For proper integration between a 6-Series mixer and third-party remote control systems, certain hardware and minimum software/firmware is required. For instance, firmware v3.10 or later on the 6-Series mixers is required. Please refer to the tables below for more requirements related to the type of integration.

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Thanks to collaboration between Sound Devices, LLC and Dan Dugan Sound Design, Inc., the Sound Devices 688 Field Production Mixer, which already featured 12-channels of automixing with Sound Devices' MixAssist, introduced the renown Dugan automixing as another powerful option for audio professionals to choose.

This article explains in more detail the history and development behind these industry-leading automix features.

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Timesaver video on how to create a sound report for the 970 audio recorder using either PIXNET or the front panel of the 970. This is the same process for the Video Devices PIX 270i, PIX 260i and PIX 250i video recorders.

This video offers a brief tutorial on how to transfer recording files from a Sound Devices 970, PIX 270i, PIX 260i, or PIX 250i recorder to a computer via ethernet. Paul Isaacs, Director of Product Management and Design at Sound Devices, demonstrates this process using PIXNET - a web server that allows users to control all aspects of rack-mount recorders remotely.

Sound Devices and Video Devices products have gained widespread popularity in the Film, Broadcast, and Video Production industries for many reasons:

  • Superior build quality
  • Exceptional audio and video performance
  • Extensive range of features
  • Fast and intuitive control
  • Phenomenal global technical support
  • We truly value you, our customers
  • We listen!

We love learning from you and understanding your challenges. Helping you achieve your creative best is what drives us each and every day.

Our products have evolved into the great products they are today in large part due to our users' feature requests. Without your feedback, developing cool new features that are both necessary and helpful would be like shooting in the dark! We cherish this close collaboration with you; this is and will always remain a top company priority.

So, keep those ideas coming, but please understand that our policy is to not talk about any future features or products. We simply cannot promise, imply, nudge, or wink that we are going to update firmware to add {insert wanted feature here} or that we're going to come out with {add desired product here}.

Any and all feature/product requests are added to a large funnel of ideas that help inform future firmware and hardware development. Please know, we do take all of your input into consideration. However, the reality is not all ideas will come to fruition, due to numerous factors. We hope you understand.

While we have a rich history of updating firmware on existing products, we strongly encourage users to make purchasing decisions based on what our products do today.

Thank you for your continued support!

Sincerely,
The Sound Devices, LLC team

Questions?

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