Tag: 702T

Warranty – Main Products

Products (1 plus 1) : Sound Devices Products Warranty

Items covered by this warranty:

Audio:

302, 442, 442N, 552, 633, 664, 688, 702, 702T, 722, 744T, 788T, 788T-SSD, 833, 888, A10-RACK, A10-RX, A10-TX, A10-TX-US, A20-Mini, A20-Nexus, A20-Nexus Go, A20-RX, A20-TX, CL-12, HX-3, MD-4, MixPre, MixPre-10 II, MixPre-10M, MixPre-10T, MixPre-3, MixPre-3 II, MixPre-3M, MixPre-6, MixPre-6 II, MixPre-6M, MixPre-D, MM-1, MP-1, MP-2, Scorpio, USBPre, USBPre 2

Sound Devices, LLC warrants the items listed above against defects in materials and workmanship for a period of ONE (1) year from date of original retail purchase. Users who register their product directly with Sound Devices Technical Support using the online form or by phone, will receive an additional ONE (1) year of warranty coverage, extending the complete warranty period to TWO (2) years from the date of original retail purchase. In order to extend the warranty coverage period, registration must be completed within the initial ONE (1) year warranty period. Products must be purchased through authorized Sound Devices resellers to qualify for Warranty coverage. Damage resulting from the opening of a Sound Devices product or attempted repairs by a non-authorized Sound Devices repair technician will void warranty coverage.

This is a non-transferable warranty that extends only to the original purchaser. Sound Devices, LLC will repair or replace the product at its discretion at no charge. Warranty claims due to severe service conditions will be addressed on an individual basis.

THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE. SOUND DEVICES, LLC DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOUND DEVICES, LLC IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. Because some jurisdictions do not permit the exclusion or limitations set forth above, they may not apply in all cases.

For all service, including warranty repair, please contact Sound Devices for an RMA (return merchandise authorization) before sending your unit in for repair. Product returned without an RMA number may experience delays in repair. When sending a unit for repair, please do not include accessories, including SSD drives, CF cards, batteries, power supplies, carry cases, cables, or adapters unless instructed by Sound Devices. Sound Devices repairs and replacements may be completed using refurbished, returned or used parts that have been factory certified as functionally equivalent to new parts.

Sound Devices, LLC

Services Repair RMA #XXXXX

E7556 State Road 23 and 33
Reedsburg, WI 53959 USA
Telephone: +1-608-524-0625

702T Firmware v2.67

[file_download fileslug=702t_2-67]
  • Fixed
    • Low level File system improvements.
    • DC offset removed when HPF is enabled for high sample rate recordings.
  • Known issues
    • If a single storage medium (i.e. CompactFlash card) is selected/available for recording and it is unintentionally removed the unit will briefly show that the volume has been taken off-line, but the display will still indicate recording and the record LED will remain illuminated for up to 30 seconds or until STOP is pressed.
    • When initiating a repair on an unformatted volume (not likely…but), the unit will begin the process and lock up, requiring a hard shut down.
    • FireWire storage volumes with a PL3507 FireWire chipset and hard drive fail the speed test. Threre is a problem reading from these external drives. There are no problems writing to drives of this type.
    • These known issues will be addressed in future revisions of firmware.
    • Cue Markers are deleted if file is automatically split.

702T Firmware v2.66

  • Fixed
    • Bug in which the recorder's drive(s) would would not properly mount when connected via FireWire to Mac OS X 10.6 (Snow Leopard).

702T Firmware v2.65

  • New
    • Firmware revision number shows in boot up splash screen.
    • Ability to mark a take as 'NG' (No Good). Typically used to identify a take as not the one to be used in post, although there may be sections of it which may be useful. Data stored in the iXML chunk.
    • STOP+LAMP shortcut for quick access to Circling or NG'ing the last recorded take.
    • Add ability to change take status of any take from the take list.
    • Addition of iXML (v1.52) parameters including <FALSE_START>, <NO_GOOD>
  • Changed
    • When daily folders are selected, the daily folder is only created when record is first pressed. This prevents empty daily folders being generated if the 7-series is powered up every day but without recording anything. This also applies to the generation of top level and bottom level folders.
    • Drive "Erase" menus renamed to "Erase / Format".
  • Fixed
    • RF hash/noise no longer causes the recorder to incorrectly stop recording in ExtTC/cont - Auto Record mode. It will only stop when stationary TC code is detected.

702T Firmware v2.63

  • New
    • LCD scrolling direction menu enables user to select which direction the rotary encoder scrolls through the menu
  • Changed
    • Enhanced write algorithm to significantly improve real-time multi-track recording to DVD-RAM even while simultaneously recording to 2 media
  • Fixed
    • Drive warning corrupt file bug

702T Firmware v2.61

  • New
    • Periodic, automatic file header saving during recording to preserve WAV file integrity in the event power is lost during recording. Does not apply to FLAC or MP3 recording.
    • Menu option to allow display of gain settings instead of sample rate/gain in the LCD.
    • Latching tone - press and hold tone button >2 secs to latch on.
    • Option to enable tone activation during record. Set in the Tone: Record Lock menu.
    • Menu to prevent start up messages appearing at power up.
    • Default 'tape' metadata if mid-level (daily) folder is set to none (important for EDL based workflows).
  • Changed
    • 10 Hz steps in the tone generator frequency.
    • Scrolling through menu made more intuitive.
    • Remove drive repair function and associated menus.
  • Fixed
    • Condition where keyboard combinations pressed with a connected keyboard (via the CL-1) could freeze the recorder.
    • Condition where Windows Media Players-generated WAV files would not be recognized or playable on the recorder.
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