Help File
Windows driver v2.2
Macintosh driver v2.0

General

Windows OS

Mac OS

Audio Software Notes


 

Troubleshooting in Mac OS

USBPre does not appear in Sound Manager

  • Symptoms:  The USBPre does not appear in the Sound Manager when using a PCI USB card and an older iBook.
  • Cause:  USB Audio is only supported on machines with built-in USB ports.
  • Solution:  Unfortunately, the only solution is to upgrade the computer to a unit with built-in USB ports.

Apple OS Crashes when pressing the Config button.

  • Symptoms:  The USBPre control program crashes and creates a Type 1, 2, or 3 error when pressing the config button.
  • Cause:  The USBPre control program has a bug in the file searching routine.
  • Solution:   Upgrade to version 2.0 or greater or reinstall the program and choose a location deeper within your hard drive. 
 

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