Tag: PIX-240i

Approved Media – PIX 220i/220 and PIX 240i/240

The following is a list of  approved storage devices for use with PIX 220i/220, PIX 240i/240 video recorders.


The specific mechanisms and drives below have been extensively tested by Sound Devices. This list is regularly updated as new drives are tested.

Type Size Brand Model
2.5″ SSD 960 GB SanDisk Extreme PRO
480 GB OWC Mercury Extreme Pro 6G
OWC Mercury Electra 3G
SanDisk Extreme II
Intel 530
Intel 520 (Important Firmware Update)
256 GB Samsung 830 Series
Samsung 840 Pro Series
240 GB OWC Mercury Extreme Pro 6G
OWC Mercury Electra 3G
SanDisk Extreme II
SanDisk SanDisk Ultra
SanDisk SanDisk Extreme
Intel 520 (Important Firmware Update)
Intel 530
Corsair Force Series GT (SATA III)
Type Size Brand Model
2.5″ HDD 1 TB HGST 7K1000 Travelstar (7200rpm)
750 GB HGST 7K750 Travelstar (7200rpm)
500 GB Western Digital WD5000BPKT
Type Size Brand Model
CF Cards 32 GB SanDisk Extreme Pro UDMA 6 90MB/s
16 GB SanDisk Extreme Pro UDMA 6 90MB/s

Warranty – Main Products

Products (1 plus 1) : Sound Devices Products Warranty

Items covered by this warranty:

Audio:

302, 552, 633, 664, 688, 702, 702T, 722, 744T, 788T, 788T-SSD, 970, CL-6, CL-8, CL-9, CL-12, HX3, MD-4, MixPre-3, MixPre-3M, MixPre-6, MixPre-6M, MixPre-10T, MixPre-10M, MixPre-D, MM1, MP1, SL-6, USBPre2

Video:

PIX-E5, PIX-E5H, PIX-E7, PIX-LR, PIX 250i, PIX 270i, PIX 240i, PIX 260i, PIX 220, PIX 220i, PIX 240

Sound Devices, LLC warrants the items listed above against defects in materials and workmanship for a period of ONE (1) year from date of original retail purchase. Users who register their product directly with Sound Devices Technical Support by mail, online, or phone, will receive an additional ONE (1) year of warranty coverage, extending the complete warranty period to TWO (2) years from the date of original retail purchase. In order to extend the warranty coverage period, registration must be completed within the initial ONE (1) year warranty period. Products must be purchased through authorized Sound Devices resellers to qualify for Warranty coverage. Damage resulting from the opening of a Sound Devices product or attempted repairs by a non-authorized Sound Devices repair technician will void warranty coverage.

This is a non-transferable warranty that extends only to the original purchaser. Sound Devices, LLC will repair or replace the product at its discretion at no charge. Warranty claims due to severe service conditions will be addressed on an individual basis.

THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE. SOUND DEVICES, LLC DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOUND DEVICES, LLC IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. Because some jurisdictions do not permit the exclusion or limitations set forth above, they may not apply in all cases.

For all service, including warranty repair, please contact Sound Devices or Video Devices for an RMA (return merchandise authorization) before sending your unit in for repair. Product returned without an RMA number may experience delays in repair. When sending a unit for repair, please do not include accessories, including SSD drives, CF cards, batteries, power supplies, carry cases, cables, or adapters unless instructed by Sound Devices. Sound Devices repairs and replacements may be completed using refurbished, returned or used parts that have been factory certified as functionally equivalent to new parts.

Sound Devices, LLC

Services Repair RMA #XXXXX

E7556 State Road 23 and 33
Reedsburg, WI 53959 USA
Telephone: +1-608-524-0625

Sync Offset When Using PIX 240i/220i Audio Inputs with Camera Video

The PIX 220 and PIX 240 offer numerous choices for connecting audio signals.

  1. Embedded audio – this sends the camera’s audio signals down the same SDI or HDMI connection as the video signal.
  2. Analog/digital (PIX 240 only) audio – this uses the audio inputs directly on the PIX recorder instead of, or in addition to, the embedded audio.
Continue reading “Sync Offset When Using PIX 240i/220i Audio Inputs with Camera Video”
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