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Service Centers and Warranties
US Service Center
Sound Devices, LLC
P.O. Box 576
E7556 State Rd. 23 and 33
Reedsburg, WI 53959
Telephone US: 800-505-0625
Telephone Intl: +1-608-524-0625
Email: [email protected]
UK Service Center
Audio Ltd
7 Century Court, Tolpits Lane, Watford,
WD18 9RS, UK
Telephone: +44 (0)1494 511711
Popular Support Articles
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Understanding Microphone Preamplifier Noise
A question we often hear in Technical Support goes something like this, “I’ve cranked up the gain of my [pick a Sound Devices product] microphone input and it sounds noisy. What gives?” The short answer is, “that is a meaningless ‘measurement’”. The long answer is far more interesting for those who want a better understanding of microphone preamplifiers. Performing a valid, meaningful measurement of microphone preamplifier input noise requires more than “cranking open” an input and listening in headphones.
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MixPre-3 II & MixPre-6 II Powering Options
The MixPre-3 II and MixPre-6 II have been designed to provide flexibility in powering. Here are some recommended powering options: To fully power the MixPre-3 II or MixPre-6 II from a USB power source not listed above, you will need BOTH of the following: If either of these conditions are not met, the MixPre recorder […]
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6-Series Limiters and Indicators
Sound Devices products are typically used for location recording of film, television, and broadcast audio.
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Replacing the Internal Drive in the 788T
The internal drive of the 788T and 788T-SSD can be removed and replaced if the drive is damaged, a different capacity drive is required, or if upgrading to a Solid State Drive (SSD). In typical service conditions Sound Devices recommends hard drive replacement once every three years.
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Support
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788T Time-of-Day Battery Replacement
Detailed instructions on how to replace the Time-of-day battery for the 788T.
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