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Service Centers and Warranties
US Service Center
Sound Devices, LLC
P.O. Box 576
E7556 State Rd. 23 and 33
Reedsburg, WI 53959
Telephone US: 800-505-0625
Telephone Intl: +1-608-524-0625
Email: [email protected]
UK Service Center
7 Century Court, Tolpits Lane, Watford,
WD18 9RS, UK
Telephone: +44 (0)1494 511711
View warranties for all Sound Devices products.
Popular Support Articles
Understanding Microphone Preamplifier Noise
A question we often hear in Technical Support goes something like this, “I’ve cranked up the gain of my [pick a Sound Devices product] microphone input and it sounds noisy. What gives?” The short answer is, “that is a meaningless ‘measurement’”. The long answer is far more interesting for those who want a better understanding of microphone preamplifiers. Performing a valid, meaningful measurement of microphone preamplifier input noise requires more than “cranking open” an input and listening in headphones.Read Full Tech Note
MixPre-3 II & MixPre-6 II Powering Options
The MixPre-3 II and MixPre-6 II have been designed to provide flexibility in powering. Here are some recommended powering options: To fully power the MixPre-3 II or MixPre-6 II from a USB power source not listed above, you will need BOTH of the following: If either of these conditions are not met, the MixPre recorder […]Read Full Tech Note
6-Series Limiters and Indicators
Sound Devices products are typically used for location recording of film, television, and broadcast audio.Read Full Tech Note
Replacing the Internal Drive in the 788T
The internal drive of the 788T and 788T-SSD can be removed and replaced if the drive is damaged, a different capacity drive is required, or if upgrading to a Solid State Drive (SSD). In typical service conditions Sound Devices recommends hard drive replacement once every three years.Read Full Tech Note
SupportRead Full Tech Note
788T Time-of-Day Battery Replacement
Detailed instructions on how to replace the Time-of-day battery for the 788T.Read Full Tech Note